Using Learner Feedback to Create Market-Winning Education Programs
With the continuing education and professional development marketplace now being driven by fierce competition from a wide variety of learning providers, it’s more critical than ever that our learning designs are as effective as we can make them. Unfortunately, we in the industry have been using the same format on our smile sheets (our learner feedback forms) for decades—and they still don’t give us the kind of feedback we need to make decisions, to support our instructors, to satisfy our stakeholders. In truth, our current smile sheets leave us in the dark—at a time we need to enlighten ourselves and create best-in-class learning.
In this session, Dr. Will Thalheimer will highlight research-based recommendations from his recently published book, Performance-Focused Smile Sheets: A Radical Rethinking of a Dangerous Art Form. Informed by the research on learning and learning measurement, performance-focused smile sheets represent the first substantial improvement in evaluation form design in a quarter century. By the end of this session, you’ll know how to avoid the dangers of current evaluation forms—and, more importantly, you’ll have a blueprint for how to get valid feedback on your education programs.