Nickolas F. Olig is the director of online learning at the International Foundation of Employee Benefit Plans in Brookfield, Wisconsin. He has 20 years of experience designing, developing, and implementing web-based user interfaces and systems. Nick is responsible for project management, technical development, and implementation of all online training programs ,including e-learning courses, webcasts, virtual conferences, and web-based certification testing. He oversees all related budgetary planning, coordination with internal and external stakeholders, and on-going analysis of market trends. Nick has experience with learning management systems, content management systems, customer relationship management systems, and database platforms. Nick holds a bachelor of arts degree in mass communications from the University of Wisconsin–Milwaukee and a master’s degree of business administration from Marquette University.